This is a Gemeinhardt flute model 30. The flute is in excellent condition with no dings or dents. (She never practiced so it didn't get a chance to get damaged.) This is an open hole flute and does not include the plugs. (The flute teacher took them out and kept them.) This does include a black hard case with black velvet lining, a plastic cleaning wand, and a music holder. The flute has been cleaned and comes from a smoke free home. Brand new this flute cost $1200 so this is a great buy!! I have close up pictures so that you can see that it really is in good shape. If you would like to see them or have any questions I'll gladly get back to you as quickly as I can.